Withdraw to Your Wallet
When you're ready to cash out, open the withdrawal screen from the same chip menu, pick the wallet or bank account you want to receive the funds, and enter the amount. We'll ask you to confirm your account details if it's your first withdrawal — that's the verification step that protects your balance — and then the payout moves to your Touch
'n Go eWallet, Boost, GrabPay or bank account. Withdrawals to wallets clear faster than bank transfers, and every step shows in your transaction history so you can track it from request to arrival.
- Open the withdrawal screen — Tap the chip icon in your lobby, switch to the withdrawal tab, and you'll see the same wallets and banks you used to deposit.
- Choose your payout method — Pick Touch 'n Go eWallet, Boost, GrabPay or your linked bank — if it's your first time, we'll ask you to confirm the account details for security.
- Enter the amount and submit — Type the ringgit amount you want to withdraw, check that your wallet or bank account is correct, and confirm — your request enters the queue.
- Funds arrive in your account — Wallet withdrawals usually clear within the hour; bank transfers can take longer depending on your bank's processing schedule. Check your transaction history for status.